It's rather simple. We provide you with a local or toll-free (800) number for each of your campaigns. They're all routed to the appropriate sales line in your office and as a result, we can provide you with accurate, unbiased analytics.
There's more behind our phone feature than just call tracking, we've got a virtual receptionist tool as well. What it does is eliminate the need for a physical receptionist to answer every call and have to direct them to the appriate line. The caller dials your number, selects the line they wish to speak with and the call is transferred accordingly. When someone calls after hours, the system will take the caller to your after hours voice mail so they can leave you a message and not have to listen to a never-ending ring or one at all!
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